Shipping

Shipping Promotion

Receive free Standard Shipping within Canada & US for purchases of $180+, excluding taxes. Please see Order Processing Times and Shipping Restrictions below for additional information.

 

Shipping Options

Canada

  • Free when you purchase over $180 CAD
  • Standard: 5 to 8 business days (excluding weekends and holidays) - $8
  • Express: 2 to 3 business days (excluding weekends and holidays) - $15

US

  • Free when you purchase over $180 CAD
  • Standard: 6 to 10 business days (excluding weekends and holidays) - $15
  • Express: 3 to 5 business days (excluding weekends and holidays) - $30

International

  • Price and estimate arrival will be calculated at checkout

 

  

Order Processing Times

Standard & Express Shipping — Orders placed before our shipping cut-off time of 2pm EST (eastern region) or 2pm PST (western region) will be shipped same day Monday to Friday. All orders placed after the local cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed out the next business day.

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

Shipping Restrictions

For orders shipped to P.O. Box addresses, rural postal codes, and remote locations considered "beyond points", we can reach your destination through Standard shipping only. Please allow additional time for orders shipped to these addresses.

Shipping To Multiple Addresses

You may only ship to one address per order.

If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address. For corporate orders, please contact us for assistance and we'll be happy to help you out.

Taxes & Duties

Customers will be responsible for all duties and if a parcel is returned due to customers refusal to pay for duties, we will deduct all all shipping charges incurred. 

Order Tracking Information

Once an order has shipped, we'll send you an e-mail with the tracking number. Just click on the link to take you to the carrier's website to track the progress of your shipment. It may take 72 hours for your tracking number to be activated on our carrier's site.

You can also track your order in your order history. 

Please note orders of high value require a signature upon delivery.

Refused Shipments

We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact us so that we can assist you with your order as needed.

Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges.

Redirecting An Order

Please make sure your shipping address is correct—we cannot redirect orders once items have been dispatched. Sorry!